Contact us

If you have concerns or with to make a complaint about any of the health practitioners in the Directory please refer these to:

For psychologists, psychiatrists, general practitioners, occupational therapists and mental health nurses: 

• Australian Health Practitioner Regulation Authority: http://www.ahpra.gov.au/Notifications/Make-a-complaint.aspx

For accredited mental health social workers: 

• Australian Association of Social Workers (AASW): https://www.aasw.asn.au/information-for-the-community/making-a-complaint

For counsellors:

• Australian Counselling Association (ACA): https://www.theaca.net.au/contact.php
• The complaints policy can be found here: https://www.theaca.net.au/documents/ACA%20Complaints%20-%20Procedural%20Guidelines%20v24.pdf
• Psychotherapy and Counselling Federation of Australia (PACFA): http://www.pacfa.org.au/about/feedback/

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